Status Resolution Support Services (Red Cross)

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    About This Service

    Ongoing financial assistance and access to case workers who provide support, and referral for additional issues.

      • Service Provider

        Red Cross

      • Service Name

        Status Resolution Support Services (Red Cross)

      • Service Address

        23-47 Villiers Street, North Melbourne 3051

      • Phone

        (03) 8734 8334

      • Fax

        (03) 8327 7884

      • Email

        vicnorthmelbournemsphub@redcross.org.au

      • Service Area

        Victoria-wide, except for the South-East of Melbourne (there is a Dandenong office which services this area).

      • Service Hours

        Monday to Friday: 9:30am - 4:30pm

      • Age Group

        0 - 99

      • Interpreters

        Yes; free

      • Website

        http://www.redcross.org.au/

      • Service For

        People who are seeking asylum and are in financial hardship.

      • Languages (other than English)

        Varied

      • Disability Access

        Yes

      • Drop In Service

        Yes

      • Outreach

        No

      • Outpost

        No

      • Costs

        Free

      • Public Transport Information

        Tram: Flemington Road (number 55 or 59)

    More information for service providers

      • Participation Length

        The duration of a person's asylum-seeker status, as determined by the Department of Immigration.

      • Participation Type

        Voluntary

      • Secondary Consult

        Yes

      • Staff Profile

        Case Workers and Support Workers.

      • Specific Exclusions

        People in financial stability, and non asylum seekers.

      • Funding Limit?

        Ongoing

      • Who Can Refer

        Anyone

      • Point of Intake

        Financial assessment and application (can take a number of weeks).

      • Emergency Referral and Intake Process

        People in financial stability, and non asylum seekers.

      • E-Referral Option

        No

  2. Status Resolution Support Services (Red Cross)