Privacy Policy

Website Privacy Statement


Subscriptions and Personal Data Collection

When you elect to subscribe to receive information from Hobsons Bay City Council on the topics of your choice you are required to provide, First Name, Surname, Phone Number and E-mail Address. You are then added to our mailing list and will be sent notification when changes are made to your selected topics. This process is totally automated. You may modify your preferences at any time.

The creation date and time of your subscription profile is logged, as are the date that your details are edited and the date of your last login.

Subscribers can unsubscribe at any time. Confirmation of your removal from our web site database is sent in the following form:

“All records for Email Address: Your_email_address@Your_host have been deleted.”

When would your e-mail address be recorded?

Our Office will only record your e-mail address if you send us a message. Your e-mail address will only be used or disclosed for the purpose for which you have provided it and it will not be added to a mailing list or used or disclosed for any other purpose without your consent.

E-mail correspondence sent to Hobsons Bay City Council will be archived in accordance with Council processes and will be retained as required by Council policies and other relevant regulations. Once these processes, policies and regulations are satisfied, archived e-mail correspondence will be destroyed.

We will not add any details to a mailing list without your consent, and we will not disclose your details to third parties without your consent, unless required by law. We will disclose your e-mail details to the relevant authorities if necessary to protect the safety of the public or to protect the rights and property of Hobsons Bay City Council.

Our Internet Service Provider may monitor e-mail traffic for system trouble-shooting and maintenance purposes only.


This site does not provide facilities for securely transmitting information across the Internet. We recognise that there can be risks with transmitting information across the Internet.

External Links

This site contains links to non-Hobsons Bay City Council websites. Hobsons Bay City Council is not responsible for the privacy or security practices or the content of such websites.

Clickstream Data

Clickstream data is collected and used on the Hobsons Bay City Council website.

What is Clickstream Data?

Clickstream data is a virtual trail that a user leaves behind while surfing the Internet.

A clickstream is a record of a user's activity on the Internet, including every website and every page of every website that the user visits, how long the user was on a page or site, in what order the pages were visited, any newsgroups that the user participates in and even the e-mail addresses of mail that the user sends and receives. Both ISPs and individual Web sites are capable of tracking a user's clickstream.

What information is collected on this site?

The following information is collected for every visitor click:

  • Remote_Host: The IP address of the visitor;
  • Path_Info: The web page they are visiting;
  • HTTP_User_Agent: The operating system of the of the visitor;
  • Date: Date and time visited;
  • Page: The Page_id visited; and
  • HTTP_Referer: When did they enter, and from where did they come?

No name, address or specific user details are stored.

What does Council use the collected information used for?

This information is used for internal reporting purposes only.

Use of Web Beacons

This website does not use Web Beacons which are also known as a Web bug, pixel tag or a clear GIF.

What does a Web Beacon do?

A Web beacon is an often-transparent graphic image that is placed on a Web site (or in an e-mail) and when used in combination with cookies, can monitor the behaviour of the user visiting the Web site (or sending the e-mail).

The type of information collected might include the IP address of the computer that retrieved the image, the time the Web beacon was viewed and for how long, the type of browser that retrieved the image and previously set cookie values.

Who uses Web Beacons?

Web beacons are typically used by a third-party to monitor the activity of a site.

How do I detect and prevent Web Beacons?

A Web beacon can be detected by viewing the source code of a Web page and looking for any IMG tags that load from a different server than the rest of the site.

Turning off the browser's cookies will prevent Web beacons from tracking the user's activity. The Web beacon will still account for an anonymous visit, but the user's unique information will not be recorded.

Use of Cookies

This website does not use cookies, however some third party sites linked from the Hobsons Bay City Council website do use persistent cookies.

What is a Cookie?

A cookie is a piece of information that an Internet website sends to your browser when you access information at that site. Upon receipt of the information your browser saves the information on your hard-disk (unless your browser doesn't support cookies). Each time you use your computer to access that same website, the information that was previously received is sent back to the website by your browser. Most commonly used browsers support the use of cookies.

Why are Cookies used?

When you access the Internet through a public ISP, each request you make to a website cannot be linked to a previous request, as each request does not contain a permanent unique identifier. Cookies allow website operators to assign a unique permanent identifier to a computer which can be used to associate the requests made to the website from that computer.

Cookies indicate to a website that you have been there before and can be used to record what parts of a website you visit. While cookies in themselves may not identify you, in the way a name or address does, a cookie could potentially be linked with other identifying information. For example, if you provide extra information about yourself to the website by buying something on-line or subscribing to a free service, then the cookies can be used to build up a profile of your buying habits and what you are interested in. They can then be used to tailor banner advertising to your interests.

Types of Cookies

Cookies can be either "persistent" or "session" based. Persistent cookies are stored on your computer, contain an expiration date, and may be used to track your browsing behaviour upon return to the issuing website. Session cookies are short-lived, are used only during a browsing session, and expire when you quit your browser.

How do you avoid cookies?

Many web surfers object to having files, like cookies, placed onto their hard drive without their permission.

There are various things you can do to avoid cookies if you do not trust them, these include:

  • Setting the browser cookie file to be Read Only. Whether you can do this or not may depend on what sort of Operating System (OS) or browser you are using. But if you can do this then the cookies will only last for as long as your browser is running;
  • Set up your computer to delete the cookies file whenever you start your browser;
  • Many browsers allow you to set them up so that you are notified when a cookie is to be written to your computer. However there may be instances where there are so many cookies that it becomes annoying to reject them all; and
  • Install a software product which will reject or manage cookies for you, these include Cookie Crusher, Cookie Pal and Cookie Cruncher. You can perform an internet search to find them.